Telos has worked for 4 years as a call center support provider with a vast array of industries, ranging from retail to telecommunications and software solutions, so it is best equipped to take your business to the next level.
Encompassing a huge market with many specializations; Premier BPO offers Telemarketing, CRM, Cable, Call Center services, Applications, Billing, and much more. We make engaging your customers easy and fast.
We have an in-house team of expert developers who can develop custom-built software depending on your requirements. We use a precise methodology with which we develop your software.
We adopt a methodology behind training and development consultancy, which initially determines the needs and the final requirements from the training, and accordingly we will tailor a training solution from which we can deliver a quality service.
Our inbound call center service can be tailored to meet your requirements, 24 hours a day, 7 days a week. With our in house training facilities, we ensure that all agents are empowered to enhance the services you provide. The team at Telos comprises of 80% being of a graduate level. With many of the agents having lived in Europe and the USA, they have a thorough understanding of the diverse cultures of these areas.
We offer a variety of telemarketing solutions, which we can cater to our client's specific needs. The scope of activity that we can provide.
Our agents are trained on a regular basis on customer service skills, outbound etiquette, selling techniques and culture based activities
Email / Communication Management
Transcription service
Data entry
List management
System Updating
Back office services
We offer these services from a generic model with the ability to develop towards the clients specific needs.
We offer an extensive range of CRM solutions based upon a generic platform. Our in house experts have the experience to customize and deliver a tailor made solution following a detailed consultation process to establish the client’s specific brief.
We specialise in native and cross-platform consumer apps, creating an exceptional digital experience at every touchpoint. We have crafted applications ranging from immersive AR experiences to complex social platforms and healthcare solutions.
We combine product innovation with optimum usability. Through our iterative design process and thorough prototyping, we create an engaging and human-centric design that is scalable and a joy to use. Our team stays involved from the discovery phase to the final milestones to ensure that no part of your vision is lost in translation.
We specialise in native and cross-platform consumer apps, creating an exceptional digital experience at every touchpoint. We have crafted applications ranging from immersive AR experiences to complex social platforms and healthcare solutions.
We specialise in game design, production and development of 2D and 3D games for mobile and web platforms, providing end to end solutions including rapid prototyping, polished execution of gameplay along updates and bug-fixing support after launch. Our team have expert commands over popular game engines like Unity, Unreal Engine, cocos2d and others.
We help ensure premium product quality by offering a comprehensive QA process that encompasses all stages of development. Our services consist of a combination of automated and manual testing, making sure your product follows up-to-date quality assurance standards.
We are proud to have globally recognized companies that confide in our services as our business partners.
Telos was formed as a solution to an internal business need. The primary objective for Telos was to provide a solution that encompassed the full suite of BPO services. We have developed an experienced team, aiding in providing a strong methodology behind BPO services offered. We provide quality BPO services to organizations around the globe. The approach is simple, quality is at the Center of all we do, whilst ensuring our customer benefits from cost efficiency. We take care of your business processes, leaving you time to focus on your core business activities.